Customer Records & Electronic Receipts

Information about customer records, contact information, electronic receipts, purchase history, gift cards, digital release forms, record retention, and assistance with customer records at Tacoma's Best Piercing.

Customer Records

Tacoma's Best Piercing maintains customer records to support purchases, appointments, warranty repairs, gift cards, custom orders, and other customer service needs.

Customer records may include information provided when you make a purchase, book an appointment, complete a form, request a repair, or otherwise interact with the studio.

When these records can be accurately connected to the same customer, they can provide a more complete history of your interactions with the studio and make future assistance easier.

Contact Information

Keeping your contact information current helps us:

Locate previous purchases.
Send electronic receipts.
Process warranty repairs.
Contact you regarding custom orders.
Locate gift card purchases.
Resend digital gift cards, when possible.
Provide other customer service assistance.

We can only communicate using the contact information we have on file.

Connecting Your Purchase Records

When making a jewelry purchase, customers are responsible for providing accurate contact information and, whenever possible, verifying that the purchase is associated with their correct name, phone number, and email address.

This information is more than a way for us to contact you. When your purchase history, customer information, service records, and other relevant records can be connected to the same customer, they can work together to create a more complete reference for your jewelry history.

Why this benefits you: Keeping your information connected to your purchases may allow our team to reference previous jewelry details when you return for future services, even if you no longer remember the exact specifications of your jewelry.

Depending on the information available, previous purchase records may help us reference details such as jewelry size, gauge, length, diameter, style, material, or other information recorded with the original transaction.

This information may be particularly helpful when you need a jewelry change, downsizing, troubleshooting, a future jewelry purchase, or assistance completing a repair request.

Purchase records may also help us verify the original transaction and determine whether a jewelry item may qualify for applicable manufacturer warranty or repair assistance.

For this reason, we strongly encourage customers to provide accurate information and keep their contact information current.

Important: If a purchase cannot be reliably associated with the customer because inaccurate, incomplete, or incorrect information was provided, Tacoma's Best Piercing may be unable to locate the transaction, reference the original jewelry details, or verify eligibility for applicable warranty or repair assistance.

Electronic Receipts

Whenever possible, Tacoma's Best Piercing provides electronic receipts.

Electronic receipts help you:

Verify purchases.
Locate transaction numbers.
Support warranty repairs.
Reference previous jewelry purchases.
Maintain your own purchase records.

We recommend saving your receipts for future reference.

Purchase History

When available, Tacoma's Best Piercing may be able to locate previous purchases using information such as:

Your name.
Phone number.
Email address.
Approximate purchase date.
Transaction number.
Invoice number.

Depending on the age of the purchase, locating previous transactions may require searching multiple record systems.

While we make every reasonable effort to locate prior purchases, we cannot guarantee that every historical transaction can be found.

Gift Cards

Tacoma's Best Piercing offers both physical and digital gift cards.

Gift cards are a convenient way to purchase piercing services, body jewelry, or both.

Gift Card Options

Gift cards are available in amounts ranging from $25 to $500.

If you need a larger or custom amount, please contact the studio by email and we will be happy to assist you.

Available Formats

Physical Gift Cards

Physical gift cards are available for purchase at the studio.

Please bring your physical gift card with you when redeeming it for in-store purchases.

Digital Gift Cards

Digital gift cards are delivered to the email address provided at the time of purchase and include a unique redemption code.

Please ensure the recipient's email address is entered correctly when purchasing a digital gift card.

Digital gift cards may be redeemed in the studio or online when purchasing jewelry through our online store.

Gift Card Policies

Gift cards:

May be used for piercing services, jewelry purchases, or both.
May be redeemed in the studio or online, when applicable.
Do not expire.
Are non-refundable.
Are not redeemable for cash except where required by law.

Gift cards should be treated like cash. Please keep them in a safe place.

Lost Gift Cards

To help protect your purchase, we recommend providing accurate contact information when purchasing a gift card.

If you lose a physical gift card or cannot locate a digital gift card email, please contact the studio.

We will make every reasonable effort to locate your purchase using the information available in our records.

Depending on the information available, we may be able to:

Locate the original gift card purchase.
Resend a digital gift card email.
Verify the remaining balance.
Assist with replacement options, when available.

Recovery or replacement cannot be guaranteed if the original purchase cannot be verified.

If you would like to check your gift card balance, please contact the studio.

Digital Release Forms

Clients receiving piercing services are required to complete a Digital Release Form before their appointment.

Completed forms become part of your customer record and help us maintain accurate service history while meeting legal and regulatory recordkeeping requirements.